Sade Perry
New York,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining a professional environment and building good rapport with customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist/Administrative Assistant
Bully Chasers Inc
09.2022 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors professionally and provided exceptional customer service.
Data Entry Clerk
Bully Chasers Inc
09.2022 - 02.2024
Call Center Operator
Intralot
07.2020 - 11.2022
- Assisted customers by answering questions and responding to inquiries.
- Trained new personnel regarding company operations, policies and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Sought ways to improve processes and services provided.
Bartender
Occasions Catering Hall
12.2015 - 02.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
Administrative Assistant
Youth on the Rise inc
12.2015 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy.
Education
Esthetician License in Skin Care -
Atelier Esthetique Institute of Esthetics
01.2018
High School Diploma - undefined
Martin Van Buren High School
06.2014
Skills
- Call Management
- Complaint resolution
- Critical Thinking
- Customer Service
- Health codes compliance
- Administrative Support
Certification
First Aid CPR AED, 08/01/24, American Heart Association
Timeline
Receptionist/Administrative Assistant
Bully Chasers Inc
09.2022 - Current
Data Entry Clerk
Bully Chasers Inc
09.2022 - 02.2024
Call Center Operator
Intralot
07.2020 - 11.2022
Bartender
Occasions Catering Hall
12.2015 - 02.2020
Administrative Assistant
Youth on the Rise inc
12.2015 - 02.2020
Esthetician License in Skin Care -
Atelier Esthetique Institute of Esthetics
High School Diploma - undefined
Martin Van Buren High School
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