Sadea Gonzalez
Plantation
Summary
Versatile professional with experience in health insurance sales, medical billing, clinical support, and restaurant management. Skilled in team leadership, customer relations, and operations. Proven ability to streamline processes, improve satisfaction, and drive business growth.
Overview
2027
2027
years of professional experience
Work History
General Manager
Johnny's
Florida
2024 - Current
- Created cost-efficient labor schedules, optimizing staff productivity.
- Trained and supervised 12–16 employees to ensure high service standards.
- Managed ordering, vendor relations, and inventory to maintain smooth operations.
- Built brand recognition through quality control and customer engagement.
Health Insurance Sales Specialist
Enhanced Health
Sunrise, FL
01.2022 - 01.2024
- Engaged clients and presented tailored insurance solutions.
- Simplified complex policy details to build trust and client understanding.
- Managed sales pipeline from lead generation to policy activation.
Insurance Verification Specialist
Cardiovascular Specialists of South Florida
Davie, FL
01.2021 - 01.2022
- Verified patient eligibility, benefits, and authorizations for cardiac procedures.
- Collaborated with billing staff to minimize denials and accelerate reimbursements.
- Assisted cardiologists with patient preparation, vitals, and procedures.
Health Insurance Agent
Every Choice Health Insurance
Florida
01.2020 - 01.2022
- Consulted with individuals/families to provide comprehensive solutions.
- Exceeded sales targets and strengthened client loyalty through service.
- Managed full sales cycle from lead generation to policy issuance.
Medical Billing
UnitedHealthcare
Florida
01.2018 - 01.2020
- Processed and submitted claims with CPT/ICD-10 codes for reimbursement.
- Resolved discrepancies and resubmitted claims to secure revenue.
- Maintained HIPAA compliance in handling sensitive patient data.
Education
Certification of Med Tech Training -
Center For Career Training
03-2026
Certification of CNA Clinical Skills -
Center For Career Training
03-2026
Certification of Home Health Aide -
Center For Career Training
03-2026
Basic Life Support CPR, AED, Certification -
American Heart Association
03-2026
Medical Assistant Certification -
Florida Career College
01-2017
Skills
- Health & Life Insurance Sales
- Medical Billing & Coding (ICD-9, ICD-10, CPT)
- Insurance Verification
- Customer Relations
- Restaurant & Bakery Management
- Staff Training
- Marketing & Brand Development
- Labor Scheduling
- Inventory Management
- QuickBooks
- Data Entry
- Microsoft Office Suite
Timeline
Health Insurance Sales Specialist
Enhanced Health
01.2022 - 01.2024
Insurance Verification Specialist
Cardiovascular Specialists of South Florida
01.2021 - 01.2022
Health Insurance Agent
Every Choice Health Insurance
01.2020 - 01.2022
Medical Billing
UnitedHealthcare
01.2018 - 01.2020
General Manager
Johnny's
2024 - Current
Certification of Med Tech Training -
Center For Career Training
Certification of CNA Clinical Skills -
Center For Career Training
Certification of Home Health Aide -
Center For Career Training
Basic Life Support CPR, AED, Certification -
American Heart Association
Medical Assistant Certification -
Florida Career College