Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sadee Muniz

Stanfield

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Assistant

Golden Valley East. LLC
06.2024 - Current
  • Assisted with daily office operations to ensure smooth workflow and support team productivity.
  • Managed incoming communications, directing inquiries to appropriate staff for timely responses.
  • Organized and maintained filing systems, enhancing document retrieval efficiency.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Input data into spreadsheets and databases.

Scale House Attendant

Waste Connections Inc.
02.2024 - 05.2024
  • Operated scale house system for accurate weight measurement and data entry.
  • Assisted customers with inquiries regarding waste disposal and pricing information.
  • Ensured compliance with safety regulations and company policies during transactions.
  • Processed incoming and outgoing vehicles efficiently to minimize wait times.
  • Maintained detailed records of transactions and daily activities for reporting purposes.

Customer Service Representative

Waste Connections Inc.
12.2022 - 01.2024
  • Resolved customer inquiries through phone and email communication.
  • Assisted in troubleshooting refuse pick up issues, resolving them in a timely manner.
  • Maintained accurate records of customer interactions and requests.
  • Collaborated with team members to enhance service delivery processes.
  • Educated customers on product features and benefits to improve satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Managed drivers routes, to ensure smooth operations.

Patient Access Representative

Good Shepherd Medical Center
08.2022 - 12.2022
  • Managed patient registration processes to ensure accuracy and compliance with healthcare regulations.
  • Coordinated insurance verification procedures, facilitating seamless patient access to services.
  • Assisted patients in navigating electronic health record systems for efficient data entry and retrieval.
  • Educated patients on financial responsibilities, improving understanding of billing procedures and insurance coverage.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.

Laboratory Secretary

Good Shepherd Medical Center
01.2022 - 08.2022
  • Implemented electronic filing systems, improving document accessibility for staff members.
  • Organized and prioritized communication between departments, facilitating effective information flow.
  • Managed sensitive patient information securely while complying with HIPAA regulations at all times.
  • Reduced errors in data entry by accurately inputting test results and patient information into the laboratory database.

Education

Lebanon Union High School
Lebanon, OR

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Organizing and categorizing
  • Administrative support
  • Strong problem solver
  • Document management

Certification

  • Notary Public - February 2025-Current

Timeline

Office Assistant

Golden Valley East. LLC
06.2024 - Current

Scale House Attendant

Waste Connections Inc.
02.2024 - 05.2024

Customer Service Representative

Waste Connections Inc.
12.2022 - 01.2024

Patient Access Representative

Good Shepherd Medical Center
08.2022 - 12.2022

Laboratory Secretary

Good Shepherd Medical Center
01.2022 - 08.2022

Lebanon Union High School

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