SADEE MUNIZ
STANFIELD,USA
Summary
Professional Front Office Assistant with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on adaptability to meet changing needs. Known for reliability, effective communications, and the strive for achieving results and advancements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Good Shepherd Health Care System
Hermiston, OR
12.2025 - Current
- Managed patient scheduling and appointment confirmations for Ophthalmology as well as Dermatology.
- Received and completed phone calls and portal requests for appointments, for multiple departments.
- Assisted in completing referral processing, and scheduling of referrals for Ophthalmology and Dermatology.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Reviewed and updated patient demographics as needed in the EMR database for accuracy.
- Checked patients in for appointments for Ophthalmology, getting correct signatures and forms completed by patients.
- work queuesworkqueues, along with aiding in scheduling workqueues for multiple departments.
- Coordinated insurance verification procedures through insurance portals.
- Ensuring compliance with HIPPA regulations to maintain confidentiality of all patient information during each interaction.
Office Assistant
Golden Valley East LLC.
Stanfield, OR
06.2024 - 12.2025
- Assisting with daily operations throughout the farm where is needed, to help ensure smooth workflow and support.
- Answering telephone and email communications, directing inquiries to the appropriate staff.
- Managing company assets, DMV records, purchase and sale paperwork etc.
- Data entry into spreadsheets and databases for grass seed.
- Assisting with financial tasks such as minimal invoicing, as well as entering finances into AgWorld.
Scale House Attendant
Waste Connections
Hermiston, OR
02.2025 - 04.2025
- Operated electric 2-sided scale for accurate weight measurements and data entry.
- Assisting customers with inquiries regarding waste disposal and pricing information.
- Ensuring compliance with safety regulations and company policies during transactions.
- Maintained nightly detailed reports of transactions and daily activities for reporting purposes.
Customer Service Representative
Waste Connections
Hermiston, OR
12.2022 - 01.2024
- Resolve customer inquiries through phone and email communications.
- Assisting with troubleshooting customer garbage pick up issues, making sure to resolve them in a timely manner.
- Educated customers on site processes, and types of services provided by the company.
- Assisting city requests on start/stop refuse services, as well as county residents.
- Managed drivers routes to ensure smooth operations for pick ups.
USPS Rural Carrier
USPS
Hermiston, OR
05.2023 - 05.2023
- Pretrip of vehicle prior to starting route.
- Operation of postal vehicle, adhering to traffic regulations and company policies.
- Delivering mail and packages on rural routes, ensuring accurate records are being kept of deliveries.
- Collaborating with team members to assist with deliveries of other routes.
Patient Access Representative
Good Shepherd Health Care System
Hermiston, OR
08.2022 - 12.2022
- Managed patient registration processes to ensure accuracy and compliance with healthcare regulations.
- Coordinated insurance verification procedures through insurance portals.
- Assisted patients with navigating electronic health record systems for efficient health data information.
- Ensuring compliance with HIPPA regulations to maintain confidentiality of all patient information during each interaction.
Lab Secretary
Good Shepherd Health Care System
Hermiston, OR
01.2022 - 07.2022
- Build and maintain an electronic filing cabinet for orders, improving document accessibility for all lab staff.
- Answering all communications between other departments and the lab, ensuring effective and accurate information is traveling to its destination.
- Data entry of all lab orders, ensuring reduced errors.
Education
Diploma -
Lebanon Union High School
Lebanon, OR01-2016
Medical Assisting Program - Medical Assistant
US Career Institute
Fort Collins, CO02-2026
Skills
- Microsoft Office
- Customer Service
- Time Management
- Data Entry
- Administrative Support
- Medical Assisting Knowledge
Certification
Notary Public - Feb 2025 - Current
Timeline
Front Office Assistant
Good Shepherd Health Care System
12.2025 - Current
Scale House Attendant
Waste Connections
02.2025 - 04.2025
Office Assistant
Golden Valley East LLC.
06.2024 - 12.2025
USPS Rural Carrier
USPS
05.2023 - 05.2023
Customer Service Representative
Waste Connections
12.2022 - 01.2024
Patient Access Representative
Good Shepherd Health Care System
08.2022 - 12.2022
Lab Secretary
Good Shepherd Health Care System
01.2022 - 07.2022
Diploma -
Lebanon Union High School
Medical Assisting Program - Medical Assistant
US Career Institute