Performed phlebotomy, administered vaccinations (e.g., Vitamin B12), and conducted EKGs, spirometry, and urea breath tests.
Proficient in venipuncture, blood collection, and specimen processing.
Experienced in accurately verifying and documenting patient information.
performed COVID-19 test and conducted TM Flow tests.
Obtaining the patient's vital signs, finger strips, and symptoms.
By verifying the patient's insurance and eligibility.
Collaborate with doctors to ensure availability of appropriate program and services to patients.
Medical Administrative Assistant
Western Care PC
11.2007 - 12.2018
Efficiently managed patient appointments, including scheduling, rescheduling, and confirmations, demonstrating strong organizational skills.
Accurately created and maintained confidential patient records utilizing electronic health records (EHR) systems.
Registered patients and prepared comprehensive files for physician review.
Addressed patient inquiries promptly and professionally over the phone.
Identified any communication issues and helped 400+ monthly patients get required services.
Education
Patient Care Technician
Metropolitan Learning Institute
Rego Park, NY
06-2025
MEDICAL Assistant
New York Medical Careers Training Center
Manhattan, NY
06-2018
Management
National University
Dhaka, Bangladesh
01-2004
Skills
EMR software
Knowledge of HIPAA and OSHA regulation
Phlebotomy
Vital Signs Monitoring
Medical terminology
Injections and vaccinations
EKG proficiency
Medication Administration
Assisting Physicians
Administrative and organizational skills
Patient care
Certification
Certified Medical Assistant, obtained a 900-hour Medical Assistant course(600 hours classroom training & 300 hours of internship) from the New York Medical Career Training Center, Manhattan, NY.
National Clinical Medical Assistant Certification from AMCA (American Medical Certification Association)
National Phlebotomy Technician Certification from AMCA(American Medical Certification Association)
National EKG Technician Certification (American Medical Certification Association)
BASIC LIFE SUPPORT from the American Heart Association
Patient Care Technician Certification from AMCA (American Medical Certification Association)