Sadia Gordon
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. I am 29 years of age and has been living in the states since 16 and working ever since to provide for myself and family members back in Jamaica with the support of those who can give.
Thank you.
Overview
11
11
years of professional experience
Work History
Service Team Leader
Just Salad LLC
05.2018 - Current
- Managed opening and closing duties to facilitate day to day restaurant operations.
- Provide exceptional service to high volume of daily customers.
- Interacted and engaged with patrons to promote friendly environment.
- Coach staff on strategies to enhance performance and improve customer relationships.
- Inspected restrooms and dining areas to ensure cleanliness is maintained.
- Issue out tasks and ensuring that this is completed in a timely and proper manner.
- Oversaw inventory and ordered ingredients to restock freezers, fridges, shelves (which also includes bathroom and regular store necessities)
- Promote safe working environment for not only team members but also guests.
- Responsibly for training new staff in not only food handling but also ensure items of menu are properly absorbed but also company procedures as well.
Certified Swing Manager
McDonald’s LLC
02.2015 - 11.2019
- IT WAS MY RESPONSIBILITY TO ENSURE THAT ALL TEAM MEMBES WERE PRESENT FOR THEIR SHIFTS AND TO RUN THE LUNCH TIME AND PREPARE ALL NECESSARY ITEMS/PAPERWORK FOR THE NEXT MANAGERS SHIFT.
- KEPT PREMISES CLEAN AND NEAT BY PROACTIVELY MONITORING ALL AREAS OF OPERATIONS
- TRAIN NEW EMPLOYEES.
Education
Master of Criminal Justice - Corrections
John Jay College of Criminal Justice of The City University of New York
New York, NYAssociate of Science - Criminal Justice
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2017
High School Diploma -
Academy For Health Careers
Brooklyn, NY06.2015
Skills
- Customer Service
- POS Systems
- Cleaning and Sanitizing
- Teamwork and Collaboration
- Verbal and Written Communication
- Timesheet Organization
- Accustomed to heavy lifting
- Some Microsoft word/sheet knowledge
Timeline
Service Team Leader
Just Salad LLC
05.2018 - Current
Certified Swing Manager
McDonald’s LLC
02.2015 - 11.2019
Master of Criminal Justice - Corrections
John Jay College of Criminal Justice of The City University of New York
Associate of Science - Criminal Justice
Kingsborough Community College of The City University of New York
High School Diploma -
Academy For Health Careers