Sadia Shahzad
Katy
Summary
Dynamic sales associate with expertise in customer service and inventory management. Proven ability to enhance store layouts and engage customers, fostering loyalty and driving sales.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Sales Associate and Coordinator
TJX Companies
Marietta
10.2017 - 07.2019
- Assisted customers in locating desired merchandise and provided tailored recommendations.
- Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to enhance product displays and improve store layout.
- Engaged customers in conversation to build rapport and foster loyalty.
- Assisted in merchandising efforts by arranging products according to visual standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Bachelor of Arts - Textile
Indus Valley School of Art And Architecture
Karachi 01.1997 - 12.2000
Skills
- Customer service
- Inventory management
- Visual merchandising
Timeline
Sales Associate and Coordinator
TJX Companies
10.2017 - 07.2019
Bachelor of Arts - Textile
Indus Valley School of Art And Architecture
01.1997 - 12.2000