Sadie Gomarlo
Westmoreland,NH
Summary
Dynamic hospitality professional with extensive experience at Tempestas Restaurant, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective dining room management and prompt service. Skilled in multitasking and maintaining cleanliness, ensuring a welcoming environment that encourages repeat business. Adaptable and committed to delivering exceptional experiences.
Overview
3
3
years of professional experience
Work History
Host
Tempestas Restaurant
Keene, NH
08.2024 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover during peak hours.
- Coordinated with kitchen and waitstaff to streamline service flow.
- Addressed guest inquiries and concerns, enhancing customer satisfaction.
Busser
Tempesta’s Restaurant
Keene, NH
08.2024 - Current
- Assisted servers by clearing and resetting tables efficiently.
- Delivered prompt support during busy service periods to maintain workflow.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food items.
Cashier
Wendys International
Keene, NH
08.2022 - 07.2023
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely service during peak hours.
- Handled cash management, including balancing drawers at the end of shifts.
- Built relationships with customers to encourage repeat business.
- Processed customer transactions efficiently using POS systems.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Keene High School
Keene, NH06.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Dining room management
- Guest feedback
- Greeting guests
- Customer service expertise
- Cleaning and sanitation
- Table bussing
- Guest seating
- Guest engagement
- Safe food handling
- Flexible and adaptable
Timeline
Host
Tempestas Restaurant
08.2024 - Current
Busser
Tempesta’s Restaurant
08.2024 - Current
Cashier
Wendys International
08.2022 - 07.2023
Keene High School