Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
BusinessAnalyst
Sadie Harvey

Sadie Harvey

Christiansburg,VA

Summary

Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Adept at managing and customer satisfaction. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager on Duty

Avellino's Italian Restaurant
09.2022 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.

Restaurant Hostess

Fratelli’s Restaurant
04.2017 - 05.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

Associate of Science - Nursing

Allegany College of Maryland
Cumberland, MD
05.2022

High School Diploma -

Fort Hill High School
Cumberland, MD
05.2019

Skills

  • Staff Training and Development
  • Team leadership
  • Organizational skills
  • Industry awareness
  • Time management
  • Employee engagement
  • Strategic planning

Accomplishments

  • Award of Excellence in Anatomy and Physiology awarded in May 2020
  • National Honor Society member
  • Dean’s List Fall 2019

Affiliations

  • Reading
  • Hiking
  • Volunteering

Certification

  • RN License
  • CPR certifiacation

Timeline

Manager on Duty

Avellino's Italian Restaurant
09.2022 - Current

Restaurant Hostess

Fratelli’s Restaurant
04.2017 - 05.2022

Associate of Science - Nursing

Allegany College of Maryland

High School Diploma -

Fort Hill High School

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Sadie Harvey