Sadie Kiser
Kansas City,MO
Summary
Hardworking Senior Account Representative with 1.5 years of progressive experience working with customers. Skilled prospecting leads, visiting customer locations and collecting payments. Solid knowledge of loan servicing players and factors.
Overview
4
4
years of professional experience
Work History
Senior Account Representative
Americas Car-Mart
02.2023 - 05.2024
- Contacts delinquent account customers in attempt to collect overdue payments over the phone or during personal visits
- Evaluate customer records and recommends courses of actions for accounts
- Establish and maintain an excellent two-way communications relationship with every customer
- Enter new customer data and other data for current customers in company’s computer database
- Conducted personal visits and performed self-help repossessions when required
- Cross trained to take payments and file paperwork in the business office.
Cashier
Dairy Queen
03.2020 - 10.2021
- Communicate with customers regarding orders, comments, and complaints
- Maintain clean, orderly spaces that comply with all health codes and restaurant standards
- Handled payments correctly and effectively
- Crossed trained in grill, chill, and drive through.
Hostess
LaPa Mexican Bar and Gril
05.2020 - 12.2020
- Would seat people down to the correct seating areas
- Handled payments correctly and effectively
- Would do any extra task that management asked from me.
Education
Kirksville High School
Psychology BA
University of Kansas
Lawrence, KSSkills
- Point of sale operation
- Project Management
- Processing payments
- Customer Engagement
- Cash Handling
- Customer Service
- Friendly, Positive Attitude
- Relationship Building
- Verbal Communication
- Collections expertise
Timeline
Senior Account Representative
Americas Car-Mart
02.2023 - 05.2024
Hostess
LaPa Mexican Bar and Gril
05.2020 - 12.2020
Cashier
Dairy Queen
03.2020 - 10.2021
Kirksville High School
Psychology BA
University of Kansas
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