Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Awards
Timeline

Sadie Ross

Tampa,FL

Summary

I have a very diverse background with being BHT working with both adult and children with disabilities being a caretaker being a CNA working payroll construction business secretary hospitality have many different ads and I'm reliable team player I go above and beyond and I work with pride

Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Intake Specialist / Transportation

White Sands Treatment Center
Plant City, FL
02.2020 - 05.2022
  • Adhere to time schedules
  • Communicate effectively with patients and elicit respect
  • Adapt to different types of patients
  • Maintain healthy boundaries
  • Demonstrate good strategic and problem-solving skills
  • Ensure that documentation is timely, consistent, clear and articulate
  • Keep clinical records secure at all times
  • Accept and utilize supervision
  • Communicate with supervisor and keep supervisor informed of significant developments
  • Demonstrate willingness to accept responsibility
  • Participate in Quality Improvement activities and contribute to the welfare of the organization
  • Pursue professional development through participation in education and training programs
  • Function well as a team member and contribute positively to the morale of staff
  • Maintain effective communication
  • Perform pre-trip inspections to ensure vehicles are in good working order
  • Use standard maps or GPS to map out short and safe routes to destinations
  • Drive assigned vehicles along predetermined routes, ensuring the safety and wellbeing of all on board
  • Ensure patients are properly secured to ensure safety during transport
  • Safely transport and chaperone patients
  • Ascertain that assigned vehicles are properly parked in their assigned areas spots at the end of the shift
  • Provide supervisors with any issues or problems that may surface while using the company vehicles
  • Complete all other duties as apparent or assigned.

Behavioral Health Technician (BHT)

White Sands Treatment Center
Plant City, FL
02.2020 - 05.2022
  • Adhere to time schedules
  • Be sure that patient assignments and responsibilities are understood and in progress
  • Documentation of patient issues, progress, areas of resistance, positive and negative strategies, etc
  • Document the patient's progress accurately as it relates to treatment goals and objectives
  • Assist patients in gaining group process skills
  • Address problem behaviors
  • Create atmosphere in which self-disclosure is facilitated
  • Conduct educational groups (lectures/videos/discussions) effectively
  • Adhere to time schedules
  • Assist patients gain insight into problems
  • Give patient a clear picture of where she stands with regard to progress toward recovery as seen by the therapist and the multidisciplinary treatment team
  • Enforce program rules and regulations in a firm but fair manner
  • Confront counter-productive behavior appropriately
  • Communicate effectively with patients and elicit respect
  • Adapt to different types of patients
  • Identify patient strengths and weaknesses
  • Maintain healthy boundaries
  • Understand and apply the program's clinical philosophy
  • Link patient with internal and external resources as needed to meet patient needs
  • Assist patient in managing outside stressors (legal, financial, vocational, etc.) according to the best interests of the patient's progress in recovery as directed
  • Demonstrate good strategic and problem-solving skills
  • Ensure that documentation is timely, consistent, clear and articulate
  • Keep clinical records secure at all times
  • Prepare patient to maintain recovery post-discharge
  • Provide patient information to treatment team to aid in developing a discharge plan that meets patient needs for ongoing support.

Sales Associate

Sage cleaners
Valrico, FL
11.2018 - 11.2019
  • Demonstrate an attention to detail and an enduring sense of care in the inspection and sorting of customers' garments
  • Ensuring effective and efficient organization of retail store operations
  • Maintain a visually appealing store in accordance with company policy
  • Ensure that all incoming/outgoing garments are properly cataloged, scanned, and work flowed to their correct location
  • Maintaining ample level of inventory and supplies
  • Maintain up-to-date notes on store needs and on customer order tickets as needed
  • Completed in-store purchases
  • Audited and organized the whole store on a weekly basis.

Cashier/Customer Service

McDonald's
Orangeburg, SC
07.2017 - 10.2018
  • Greeting customers
  • Stocking shelves
  • Maintain a clean and organized work space
  • Taking orders
  • Collecting payment
  • Promoting special deals
  • Matching cash with records.

Merchandiser

Independent company
New Jersey
12.2016 - 06.2017
  • Reset Activity, Shelf Conditions and Schematics Completion
  • Implement customer approved schematics or Plan-O-Grams with all items tagged and approved by store management
  • Take initiative regarding tagging, rotating and placing products on shelf.

Secretary/Receptionist

Master roofing of the Bahamas
Nassau
02.2011 - 08.2012
  • Greeting customers
  • Drafting business proposals
  • Preparing and distribution of payroll
  • Filing and maintaining business files and paperwork
  • Answering phones, taking messages
  • Taking and keeping inventory of assigned tools
  • Scheduling / canceling appointments.

Service specialist

Easter Seals New Jersey
Lakewood, NJ
02.2006 - 05.2008
  • Integrating individuals with developmental disabilities into the community
  • Providing transportation to Consumers
  • Implementing daily activities on individuals (IHP) to enhance functionality in society
  • Pass medications and provide proper documentation (MARS)
  • Keep daily logs of consumer progress.

Activities Assistant / Certified Nurses Assistant

Shorrock Gardens Care Center
Township of Brick, NJ
10.2000 - 02.2006
  • Enhancing Quality of Life by implementing activities pertaining to entertainment, socialization, promoting Independence and felicitating therapeutic group activities
  • Focusing on memory enhancement activities
  • Maintaining a compassionate and respectful environment by practicing good communication skills
  • Keeping client information confidential.

Education

Some college - Human Services

Ocean County College
06.2005

Completion certificate - Dental assisting

Ocean County Vocational School
06.2001

High school or equivalent - High School Diploma

Brick Twp High School
06.2001

Skills

  • Food Service
  • Customer Service
  • Time Management
  • Communications
  • Cleaning Experience
  • Autism Experience
  • Medication Administration
  • Developmental Disabilities Experience
  • Behavioral Health
  • Payroll
  • Care plans
  • Social work
  • Managed care
  • Case Management
  • Group Therapy
  • Intake Experience
  • Management
  • Problem-solving abilities
  • Document Control
  • Filing
  • Follow-up skills
  • Multi-Task Management
  • High-energy attitude
  • Delivery Scheduling
  • Positive and professional
  • De-Escalation Techniques
  • Professional telephone demeanor
  • Tactful and diplomatic
  • Adaptive team player

Certification

  • Dental Assistant, 09/01/00, Present
  • CNA, 02/01/03, 02/01/07
  • Driver's License
  • CPR, 04/01/20, 04/01/22

Additional Information

Function ability and understanding of Microsoft Word and Microsoft Excel

Assessments

  • Customer Service Representative (CSR), Proficient, 11/01/19, Tendency to be dependable and come to work
  • Customer Focus & Orientation, Proficient, 01/01/20, Responding to customer situations with sensitivity

Awards

Barn Brat, 05/01/96, Received an award of appreciation for volunteering at B.A.K.A.S equestrian center horses for the handicaped from Hillsborough County Commissioners.

Timeline

Intake Specialist / Transportation - White Sands Treatment Center
02.2020 - 05.2022
Behavioral Health Technician (BHT) - White Sands Treatment Center
02.2020 - 05.2022
Sales Associate - Sage cleaners
11.2018 - 11.2019
Cashier/Customer Service - McDonald's
07.2017 - 10.2018
Merchandiser - Independent company
12.2016 - 06.2017
Secretary/Receptionist - Master roofing of the Bahamas
02.2011 - 08.2012
Service specialist - Easter Seals New Jersey
02.2006 - 05.2008
Activities Assistant / Certified Nurses Assistant - Shorrock Gardens Care Center
10.2000 - 02.2006
Ocean County College - Some college, Human Services
Ocean County Vocational School - Completion certificate, Dental assisting
Brick Twp High School - High school or equivalent, High School Diploma

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Sadie Ross