Sadie Sams
Pinson,AL
Summary
Skilled server/hospitality worker with expertise in order management, payment processing, and upselling. Proficient in menu knowledge and providing tailored recommendations to enhance customer satisfaction. Experienced in accommodating to special needs of clients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate/Grill Operator
Waffle House
06.2022 - 10.2025
- Silver Elite Sales person with over 50,000 customers served, cultivating warm and friendly environment for new guests/regulars by taking, calling marking, plating, and serving all orders while meeting customer needs.
- Grill Operator on 3rd shift, proficiently taking, cooking, marking, plating orders with excellent presentation.
- Kept register accurate through correct billing, payment processing and cash management practices as well as reporting end of shift sales/staffing to restaurant managers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and over all cleanliness of the restaurant.
- Maintained thorough menu knowledge and price changes to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Texas De Brazil
06.2022 - 11.2022
- Provided excellent service in a fast paced, high yield fine dining restaurant.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage/print customers bills.
- Checked guests' identification before serving alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server/Bartender
Chili's Restaurant
02.2022 - 05.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures/adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Checked identification for minimum age for sale of alcoholic beverages.
Hooter Girl
Hooters
10.2020 - 02.2022
- Provided excellent service and entertainment while maintaining the Hooter Girl Image and beauty standards in accordance with company policy.
- Interacted with and entertained guests ensuring a fun dining experience making special occasions memorable while maintaining a clean work environment.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained a high PPA Sales Generation, including Promotional Items & Merchandise
- Checked IDs and followed alcohol awareness procedures for preventing excessive guest intoxication.
Certified Nursing Assistant
Your Choice Senior Care
09.2017 - 12.2020
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Developed rapport to create safe and trusting environment for care.
Certified Nursing Assistant
BrightStar Healthcare Agency
04.2011 - 09.2017
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Documented vital statistics and coordinated with health care providers.
Education
High School Diploma -
St.Bernard Preparatory School
Cullman, AL05.2006
Skills
- Top Sales
- Hospitality Service Expertise
- Valid Food Handlers Certification
- Warm and Friendly
- Conflict and Complaint Resolution
- Team Player
- High-Energy and Stamina
- Service-Orientation
- Patron Engagement
Accomplishments
- Maintained top sales and a high PPA by upselling featured and promotional items.
Certification
- AL Food Handlers
- Certified Nursing Assistant
- United States Parachute Association (B-56016)
Certified Nursing Assistant
Received certification and accreditation through Jefferson State Community College
Timeline
Sales Associate/Grill Operator
Waffle House
06.2022 - 10.2025
Server
Texas De Brazil
06.2022 - 11.2022
Server/Bartender
Chili's Restaurant
02.2022 - 05.2022
Hooter Girl
Hooters
10.2020 - 02.2022
Certified Nursing Assistant
Your Choice Senior Care
09.2017 - 12.2020
Certified Nursing Assistant
BrightStar Healthcare Agency
04.2011 - 09.2017
High School Diploma -
St.Bernard Preparatory School