Sadra Stevens
Monroe
Summary
Experienced in operational management with a focus on customer satisfaction and staff leadership. Successfully handled cash operations, ensuring accuracy in drawer amounts and safe drops while maintaining a secure environment. Demonstrated ability to oversee restaurant openings and closings, ensuring compliance with operational standards and quality control. Committed to fostering a positive work atmosphere by prioritizing team wellness and responding effectively to customer feedback.
Overview
1
1
year of professional experience
Work History
Customer Service Manager
Fazolis
Monroe
04.2024 - Current
- Having excellent customer service too ensure every customer leaves satisfied
- Handling cash aswell as cash drawers, ability too confirm drawer amounts and safe drops
- Keeping a strong leadership position while maintaining the wellness of other coworkers/staff
- The ability too open and close a restaurant, making sure everything is in order
- Making sure shift is running smoothly, being mindful of times as well as quality of items, caring about customer feedback and making sure every visit is better than the last.
Skills
- Cash handling
- Staff leadership
- Operational management
- Customer feedback
Sales numbers
- in the year i have worked at an establishment, sales went up an astounding 4.1%.
Timeline
Customer Service Manager
Fazolis
04.2024 - Current