Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Sadiq Anwer

Powder Springs,GA

Summary

Service-oriented General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Manager

McDonald's
Lithia Springs, GA
11.2022 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Tracked monthly sales to generate reports for business development planning.
  • Conducted periodic inspections of equipment used in manufacturing operations to verify its cleanliness and suitability for use in producing safe foods.

Shift Manager

KFC
Missouri City, MO
08.2020 - 10.2022
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Resolved conflicts between staff members in a professional manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Communicated with other shift managers to facilitate continuum of customer service.

Education

Management And Finance - Management And Finance

Hamburger University
Chicago, IL
04-2024

High School Diploma -

Parkway South High School
Missouri City, MO
05-2022

Skills

  • Schedule Management
  • Expense Control
  • Sales
  • Service Quality Improvement
  • Workflow Planning
  • Customer Relationship Management
  • Account Management
  • Operations Management
  • Team Leadership
  • Staff Training
  • Safety Protocol
  • Inventory Control
  • Departmental Operations Management

Certification

  • Servesafe Certified
  • Leadership Transition Certified
  • Macdonald's SMX Certified

Languages

English
Full Professional
Urdu
Full Professional
Punjabi
Professional

Accomplishments

  • Manager of the Month
  • Manager of the Year

Timeline

General Manager

McDonald's
11.2022 - Current

Shift Manager

KFC
08.2020 - 10.2022

Management And Finance - Management And Finance

Hamburger University

High School Diploma -

Parkway South High School

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Sadiq Anwer