Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Sadiq Anwer

Valley Park,MO

Summary

Dynamic leader with proven expertise in training evaluation and employee engagement, honed at P & P (McDonald's) and other notable establishments. Excelled in creating impactful training programs and fostering a culture of continuous learning, significantly improving knowledge acquisition and operational efficiency. Skilled in coaching, with a track record of enhancing employee performance and satisfaction.

Professional with comprehensive experience in managing and developing training programs. Known for strong focus on team collaboration and achieving measurable results. Demonstrates adaptability and reliability, delivering impactful training solutions and fostering employee growth. Possesses skills in instructional design, curriculum development, and performance evaluation, coupled with excellent communication and leadership abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Training Supervisor

P & P (McDonald's)
01.2024 - Current
  • Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
  • Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
  • Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
  • Updated employees with latest policies, procedures and compliance standards.
  • Assessed new employee skills and strengths to provide customized training.
  • Trained new hires to perform cross-training exercises with experienced workers.

General Manager

Divine Favor (Mcdonald's)
04.2021 - 01.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.

Shift Manager

Ampex Brands (KFC)
02.2022 - 11.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Education

Customer Service And Management - Customer Service And Bussiness Management

Hamburger University
Chicago, IL
04-2024

Skills

  • Training evaluation
  • E-learning development
  • Coaching and mentoring
  • Train-the-trainer
  • Staff development
  • Learning management systems
  • Employee engagement
  • New hire on-boarding
  • Leadership training
  • Employee coaching

Accomplishments

  • Supervised team of 70 staff members.
  • Resolved product issue through consumer testing.

Certification

Servesafe

Leadership Transition

Developing the leader in me

Leading Great Restaurants


Languages

Urdu
Full Professional
English
Full Professional
Punjabi
Professional Working

Timeline

Training Supervisor

P & P (McDonald's)
01.2024 - Current

Shift Manager

Ampex Brands (KFC)
02.2022 - 11.2022

General Manager

Divine Favor (Mcdonald's)
04.2021 - 01.2024

Customer Service And Management - Customer Service And Bussiness Management

Hamburger University

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Sadiq Anwer