Sadry Fuentes

• Administered injections and vaccines according to established protocols and guidelines.
• Performed routine laboratory tests, ensuring compliance with safety standards.
• Educated patients on treatment plans and preventive care measures for enhanced health outcomes.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted in patient intake and data entry to ensure accurate medical records.

• Performed phlebotomy, EKGs, medication administration, and diagnostic testing.
• Supported physicians with routine procedures, ensuring timely and efficient patient care.
• Collected and processed urine samples (federal and non-federal) following strict protocol.
• Maintained accurate medical records and vital signs, contributing to smooth clinic operations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Specialized in Occupational Health services, including pre-employment physicals (DOT and non- DOT), employee wellness assessments.
• Obtained medical histories, symptoms, and medication details from patients.
• Directed patients to exam rooms and prepared them for physician examinations.

• Register new patients, obtaining personal, financial and other required information.
• Consistently delivers excellent customer service by putting the patient first, speaking with them respectfully and kindly, and by doing their best to meet patient needs
• Answers all incoming phone calls and directs them to appropriate individual or department
• Routes triage calls to appropriate RN
• Successfully managed information using clinical software, including records, orders, and billing with accuracy
• Checked patient insurance, demographic, and health history to keep information current.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

•Assisted customers and maintained sales floor organization.

• Resolved customer inquiries, maintained accurate records, and provided product information.