SADYE BARBOUR
Fountain,CO
Summary
Over achieving and well established retail direct sales store manager. A proven effective leader skilled in development and oversight of high performing and goal oriented teams. Employing creativity and progressiveness to form solutions for employees, productivity and overall sales.
Overview
5
5
years of professional experience
Work History
Store Manager / District Manager in Training
Journeys Shoes
06.2018 - 05.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Ridge Wood High School
Port Richey, FLSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- Employee training
- Recruitment and hiring
- POS systems
- Goals and performance
- Supply ordering
- Policies and procedures
- Sales expertise
- Loss prevention
- Bank and safe deposits
- Sales coaching
Timeline
Store Manager / District Manager in Training
Journeys Shoes
06.2018 - 05.2023
Ridge Wood High School
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