Safa Al Qaysi
Atlanta,USA
Summary
Client advisor with over 7 years of experience in luxury retail and hospitality. Proven track record in delivering exceptional client service and managing boutique operations effectively. Strong organizational skills and a collaborative approach drive client engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Head of Sales / AutoCAD Specialist
Stone Décor
Atlanta, USA
03.2024 - Current
- Achieved $5M in sales in 2024 while delivering exceptional service and managing client appointments.
- Facilitated seamless communication among homeowners, architects, and interior designers to strengthen relationships.
- Utilized AutoCAD for assisting clients with product selection, material presentation, and layout visualization.
- Coordinated with design, fabrication, and installation teams to ensure timely project execution.
- Managed multiple client needs with precision and a focus on detail to enhance satisfaction.
Client Advisor
Dior
Atlanta, USA
09.2022 - 03.2024
- Ensured seamless luxury hospitality experiences from arrival to checkout.
- Achieved $550K in sales within three months; converted two inactive clients into super elite clients in 90 days while maintaining top seller status for seven months.
- Managed high-volume appointment support, encompassing preparation, product presentation, follow-up, CRM entry, and guest communication.
- Assisted with front-of-house operations, optimizing boutique traffic flow and maintaining elevated visual standards.
Client Advisor
Louis Vuitton
Atlanta, USA
07.2019 - 12.2022
- Delivered exceptional hospitality through personalized styling, product storytelling, and appointment support.
- Assisted with daily boutique setup, visual standards, and traffic management.
- Performed CRM updates, outreach, and follow-up to strengthen client relationships.
- Supported sales finalization, product presentation, and client service needs.
Sales Associate
Ted Baker
Atlanta, USA
02.2017 - 06.2019
- Provided customer service, boutique support, and floor assistance.
- Managed phone duties, POS checkout, and inventory organization.
- Maintained store appearance and contributed to daily operational flow.
Education
Bachelor of Science - Civil Engineering
Kennesaw State University
12.2021
Skills
- Luxury hospitality and client experience
- Appointment scheduling and support
- CRM and clienteling
- Boutique operations management
- Multitasking and organization
- Product presentation and storytelling
- Microsoft Office Suite proficiency
- Excel expertise
- AutoCAD skills
- SAP knowledge
- Strong communication and professionalism
Timeline
Head of Sales / AutoCAD Specialist
Stone Décor
03.2024 - Current
Client Advisor
Dior
09.2022 - 03.2024
Client Advisor
Louis Vuitton
07.2019 - 12.2022
Sales Associate
Ted Baker
02.2017 - 06.2019
Bachelor of Science - Civil Engineering
Kennesaw State University