SAFA BALAL
Nashville ,TN
Summary
Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Mapco
10.2024 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Assisted with hiring, training and mentoring new staff members.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Manager
Shell Gas Station
12.2022 - 08.2024
- Maximized performance by monitoring daily activities and mentoring team.
- Developed and maintained relationships with customers and suppliers through account development
- Improved marketing to attract new customers and promote business
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Register Nurse - Nursing
Gallen College of Nursing
Nashville High School Diploma -
Superior Group of College
Pakistan01.2016
Skills
- Policies and procedures
- Microsoft: Excel, Powerpoint, Word, Outlook
- Inventory Management
- Strategic planning
- Staff Management
- Coaching and mentoring
- Business administration
- Operations management
- Maximizing profitability
- Relationship building and management
- POS systems
- Systems and software programs
- Polices and Procedures
Certification
- CompTIA A+ Certification
Timeline
Store Manager
Mapco
10.2024 - Current
Manager
Shell Gas Station
12.2022 - 08.2024
Register Nurse - Nursing
Gallen College of Nursing
High School Diploma -
Superior Group of College