Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Safa Shabbir

Plainfield,IL

Summary

Driven professional with a proven track record at the University of Illinois, UIC, adept in confidentiality handling and patient care. Excelled in resolving customer complaints efficiently and enhanced client satisfaction. Demonstrated exceptional time management and critical thinking skills, contributing to a significant improvement in operational efficiency and patient support.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

University of Illinois, UIC
Chicago, Illinois
01.2025 - Current
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Maintained business office inventory and equipment by checking stock for needed supplies.

Before and After School Care Counselor

CW Avery YMCA
Plainfield, Illinois
08.2022 - 08.2024
  • Engaged in continuous professional development to stay informed about the latest counseling techniques and theories.
  • Directed, coordinated, and evaluated activities for the YMCA program.
  • Guided children by teaching academic, creative, and critical skills.
  • Communicated with parents, teachers, and staff professionally in order to provide the maximum amount of help.

CNA

Alden Estates Of Shorewood
Shorewood, Illinois
03.2024 - 05.2024
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Documented patient care services by charting in designated areas.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.

Education

High School Diploma -

Plainfield Central High
Plainfield
05-2024

Skills

  • Confidentiality handling
  • Active listening
  • Time management
  • Vital signs monitoring
  • Critical thinking
  • Problem-solving
  • Patient care
  • CPR and AED

Affiliations

  • Volunteering at Feed My Starving Children
  • Teaching Islamic studies at a mosque
  • Ran track and field
  • Volleyball

Timeline

Front Desk Receptionist

University of Illinois, UIC
01.2025 - Current

CNA

Alden Estates Of Shorewood
03.2024 - 05.2024

Before and After School Care Counselor

CW Avery YMCA
08.2022 - 08.2024

High School Diploma -

Plainfield Central High

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Safa Shabbir