Safa Wajid
San Antonio
Summary
I am a goal-driven and skilled individual offering 2.5 years of experience in the aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services. Highly effective working as both part of a team and in solitary roles. Safety motivated employee with excellent time management skills. True problem-solver that remains calm under pressure to meet departure schedules. Seeking a leadership role to continue to bring a safe and time our customers and employees.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Southwest Airlines
04.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
- Fostered culture of safety, resulting in fewer workplace accidents and injuries.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
Ramp Supervisor
Unifi Services (Delta)
03.2024 - 04.2024
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Promoted a positive work environment by fostering open communication lines between team members and encouraging professional growth opportunities.
- Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
- Provided detailed training and safety protocol workshops to optimize performance and productivity of crew members.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Coordinated ground crew activities to complete objectives on schedule.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
OPS Agent
Unifi Services (Delta)
09.2023 - 03.2024
- Reads and analyzes flight, fuel, and payload distribution records to determine the weight and balance of the aircraft.
- Receives and communicates information to and from pilots, ground crew, flight dispatchers, and fuelers accurately and timely.
- Completes paperwork, daily logs, and forms pertaining to flight procedures and enters information into the computer system.
- Notifies ground crew when flights are in range of arrival to prepare for flight arrival and irregular operations.
- Prepares dispatch release forms and collects weather reports.
- Arranges fueling for the aircraft as needed.
- Maintains all FAA required files for compliance auditing.
- Advises Ramp Agents on the distribution of the flight load.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Lead Ramp Agent
Unifi Services (Delta)
09.2023 - 03.2024
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
Restaurant Manager
House of Nizam
07.2022 - 01.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
Ramp Agent
Unifi Services (Delta)
11.2022 - 09.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
- Fostered culture of safety, resulting in fewer workplace accidents and injuries.
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
Social Media Manager / Head of Sales & Marketing
Kick Foosball Table
08.2020 - 08.2021
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
- Optimized marketing strategies by analyzing market trends, competitor activities, and customer feedback to inform decisionmaking.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
Education
High School Diploma -
Harmony Science Academy
San Antonio05-2020
Skills
- Problem-solving
- Critical Thinking
- Leadership
- Time Management
- Communication
- Safety precautions
- Team collaboration
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Gujarati
Limited Working
Punjabi
Limited Working
Timeline
Ramp Agent
Southwest Airlines
04.2024 - Current
Ramp Supervisor
Unifi Services (Delta)
03.2024 - 04.2024
OPS Agent
Unifi Services (Delta)
09.2023 - 03.2024
Lead Ramp Agent
Unifi Services (Delta)
09.2023 - 03.2024
Ramp Agent
Unifi Services (Delta)
11.2022 - 09.2023
Restaurant Manager
House of Nizam
07.2022 - 01.2024
Social Media Manager / Head of Sales & Marketing
Kick Foosball Table
08.2020 - 08.2021
High School Diploma -
Harmony Science Academy
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