Safaa Hanna
Mechanicsburg,PA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Brookdale Assisted Living. i’m a long term employee as i worked at DB Schenker for 7 years. Proven ability to enhance guest engagement while efficiently managing multiple tasks. Adept in cash handling and proactive problem-solving, ensuring high-quality service and operational excellence in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Server
Brookdale Assisted Living
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Test and Repair Technician
D.B Schenker
08.2017 - 03.2024
- Maintained detailed records of tests performed, issues identified, and corrective actions taken for future reference.
- Minimized equipment downtime with proactive identification and resolution of potential issues.
- Improved workflow efficiency by implementing preventive maintenance schedules for test equipment.
- Assisted in training new technicians, ensuring consistent quality across all team members'' work.
Prepared Foods Team Member
Carrabba's Restaurant
06.2014 - 03.2017
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Stocked food items upon manger request and adhered to food safety standards at all times.
Education
Highschool Diploma -
El Minia Highschool
El Minia EYGPT Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- hard worker
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Server
Brookdale Assisted Living
03.2025 - Current
Test and Repair Technician
D.B Schenker
08.2017 - 03.2024
Prepared Foods Team Member
Carrabba's Restaurant
06.2014 - 03.2017
Highschool Diploma -
El Minia Highschool