Saffet Nye
Longs,SC
Summary
Experienced in customer service with a strong focus on attention to detail and problem-solving. Provided assistance to passengers, ensuring compliance with safety protocols while managing check-in processes and addressing inquiries regarding flight information. Demonstrated ability to maintain accurate records and coordinate logistics effectively, contributing to a smooth operational flow. Skills in data entry and time management were applied consistently in high-pressure environments, enhancing overall service delivery.
Overview
3
3
years of professional experience
Work History
Passenger Service Agent
Air Force Reserves
Longs, South Carolina
06.2023 - Current
- Provided assistance to passengers with limited mobility.
- Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
- Answered customer questions regarding flight information, airport amenities, and travel regulations.
- Ensured all safety protocols were followed during the check-in process.
- Coordinated ground transportation services for arriving and departing passengers.
- Enforced airline policies such as smoking restrictions, carry-on item limits.
- Informed passengers of any changes in flight schedules or other travel related matters.
- Weighed luggage and collected fees for excess baggage.
- Assisted with loading and unloading of baggage from aircrafts onto conveyor belts.
- Checked in passengers, assigned seats, and issued boarding passes.
- Maintained accurate records of passenger manifests and checked luggage tags.
Culinary Assistant
Indigo Carolina Forest
Longs, South Carolina
04.2024 - 11.2024
- Carried out miscellaneous duties such as dishwashing when required by the Head Chef.
- Monitored expiration dates on food items stored in refrigerators and freezers to ensure freshness of products used for cooking.
- Brought out meals from the kitchen in a timely manner for customers.
- Received orders, restocked stations and requested new items.
- Assessed various nutrition data to oversee clients' diets.
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
Retail Sales Associate
Everything Under The Sun Flea Market
Longs, South Carolina
09.2022 - 05.2023
- Tracked inventory levels throughout the day and restocked items as needed.
- Kept informed about new products arriving at the store on a regular basis.
- Promoted special offers and discounts to encourage additional purchases.
- Created price tags and merchandise signs for new items.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Operated point-of-sale systems accurately to process payments from customers.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Education
Fort Greg-Adams
Prince George, VA04-2024
High School Diploma -
South Carolina Virtual Charter School
Longs, South Carolina05-2023
Horry-Georgetown Technical College
Conway, SCSkills
- Customer service
- Attention to detail
- Problem solving
- Time management
- Customer service management
- Independent worker
- Data entry
Timeline
Culinary Assistant
Indigo Carolina Forest
04.2024 - 11.2024
Passenger Service Agent
Air Force Reserves
06.2023 - Current
Retail Sales Associate
Everything Under The Sun Flea Market
09.2022 - 05.2023
Fort Greg-Adams
High School Diploma -
South Carolina Virtual Charter School
Horry-Georgetown Technical College