Saffie Worthan
McDonough,GA
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
7
7
years of professional experience
Work History
Supervisor
Jfk
Queens, NY
06.2023 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Warehouse Associate
US machine and tool
Tyrone, GA
07.2022 - 05.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Packed goods for shipment in accordance with customer instructions.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Labeled containers correctly for product identification purposes.
- Made parts.
- Used computer to type and print out labels for shipments.
Server
Kwikees Cuisine
Brooklyn, NY
03.2021 - 06.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
Retail Sales Associate
Polo Ralph Lauren
Manhattan, NY
01.2017 - 06.2020
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Education
GED -
The Door Academy
Manhattan, NY05.2017
Skills
- POS System Operation
- Product Knowledge
- Customer Service
- Money Handling
- Teamwork and Collaboration
- Warehouse Operations
- Quick and fast learner
- Creative
- Leadership
- Training and mentoring
Accomplishments
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Built customer relationships founded on trust, honesty and overall customer satisfaction.
Timeline
Supervisor
Jfk
06.2023 - 07.2024
Warehouse Associate
US machine and tool
07.2022 - 05.2023
Server
Kwikees Cuisine
03.2021 - 06.2022
Retail Sales Associate
Polo Ralph Lauren
01.2017 - 06.2020
GED -
The Door Academy