Safiatou Jalloh
Brooklyn,NY
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient care at Five Star Pharmacy. Skilled in medication dispensing and maintaining confidentiality, demonstrated through effective problem-solving and team collaboration. Achieved significant improvements in pharmacy organization and efficiency, ensuring compliance with HIPAA regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Five Star Pharmacy
Brooklyn, NY
09.2022 - Current
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Developed and implemented improvements to pharmacy organization system.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
Pharmacy Technician
Rimco Pharmacy
Brooklyn New York
01.2022 - 08.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Bachelor of Science - Biology
City College of New York of The City University of New York, The
New York, NY05.2026
High School Diploma -
Edward R Murrow High School
Brooklyn, NY06.2022
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Prescription Filling
Languages
French
Native or Bilingual
Certification
Certified pharmacy tectechnician
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Five Star Pharmacy
09.2022 - Current
Pharmacy Technician
Rimco Pharmacy
01.2022 - 08.2022
Bachelor of Science - Biology
City College of New York of The City University of New York, The
High School Diploma -
Edward R Murrow High School