Safina Farhodova
Philadelphia,PA
Summary
Motivated student at Penn State World Campus pursuing a career in software engineering. Currently building foundational programming skills through coursework and independent learning. Brings strong attention to detail, problem-solving ability, and experience working in a fast-paced environment as a pharmacy technician.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Philadelphia, PA
09.2024 - Current
- Processed and dispensed prescriptions accurately to ensure patient safety.
- Managed inventory levels, restocking medications to maintain optimal supply.
- Assisted pharmacists in patient consultations regarding medication usage and side effects.
- Maintained cleanliness and organization of pharmacy workspaces for efficient operations.
- Educated patients on over-the-counter products, enhancing customer service experience.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Manager of Sales and Production
Fresh Supermarket
Uzbekistan, Tashkent
05.2023 - 08.2024
- Managed sales team activities to achieve monthly sales targets and improve customer engagement.
- Developed production schedules to optimize inventory levels and reduce waste.
- Implemented staff training programs to enhance product knowledge and customer service skills.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Fostered a positive team environment, encouraging collaboration and continuous improvement initiatives.
- Increased sales revenue by implementing innovative marketing strategies and building strong customer relationships.
Crew Member
Tropical Smoothie Cafe
Philadelphia, PA
11.2022 - 05.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently while adhering to food safety and sanitation standards.
- Collaborated with team members to maintain smooth workflow during peak hours, enhancing operational efficiency.
- Prepared high-quality smoothies and food items according to company recipes and presentation guidelines.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Software Engineering
Penn State University - World Campus
World Campus05-2028
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Customer service
- Attention to detail
- Creative thinking
- Answering customer questions
Certification
- Microsoft Office Specialist, Microsoft - May 28, 2024
- Business of Retail, NRF Foundation RISE UP - May 22, 2024
- Customer Service & Sales, NRF Foundation RISE UP - December 13, 2023
Languages
Russian
Full Professional
Uzbek
Native or Bilingual
Tajik
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
09.2024 - Current
Manager of Sales and Production
Fresh Supermarket
05.2023 - 08.2024
Crew Member
Tropical Smoothie Cafe
11.2022 - 05.2023
Software Engineering
Penn State University - World Campus