sAFIYA zINA
Antioch,CA
Summary
To obtain a position within an organization that focuses on the empowerment and elevation of people.
Overview
12
12
years of professional experience
Work History
Desk Clerk (on-Call)
Tenderloin Housing Clinic
San Francisco, CA
01.2017 - Current
- Answering phones, greeting tenants and vendors
- Receiving and promptly responding to complaints, work orders and other resident’s needs
- Ensuring safety and security of property utilizing video surveillance as well as physical rounds
- Enforcing company and city policies in regards to maintaining safety of facility
- De-Escalation and conflict resolution trained as well
Floor Monitor
St. Vincent De Paul
San Francisco, CA
01.2014 - 01.2017
- Enrolling clients in database to beginning process of finding temporary housing
- Overseeing the needs of 50-75 people in dorm setting which included facilitating meal time activities, coordinating temporary living accommodations and referrals for need services
Home Care Provider
HomeBridge
San Francisco, CA
01.2013 - 01.2015
- Assisting with providing support services to older people and people with disabilities
- Cooking, cleaning, personal grooming, banking, appointments of various nature were included in services provided
Education
Graduate of Ida B. Wells High School -
Ida B. Wells High School
San Francisco, CaliforniaA.A. - Business Administration
Merritt Peralta Community College
Oakland, CASkills
- Phone Etiquette
- Requisition Of Office Supplies
- Strong Attention To Detail
- Multi-Line Telephone Systems
- Customer Service Excellence
- General Bookkeeping
- Highly Organized
- Energetic & Engaging
- Office Administration
- Records Management
- Filing/ Facsimile/Mailing
- Project Management
- Accounts Payable/Receivable
- Quickbooks/Quicken
- Interpersonal Skills
- Decision Making
- Professional Demeanor
- Management
- Mail & Package Delivery
- Calendaring/Scheduling
- Inventory Maintenance
- Complaint Handling
- Superior Work Ethic
- Self – Starter/Initiative
Timeline
Desk Clerk (on-Call)
Tenderloin Housing Clinic
01.2017 - Current
Floor Monitor
St. Vincent De Paul
01.2014 - 01.2017
Home Care Provider
HomeBridge
01.2013 - 01.2015
Graduate of Ida B. Wells High School -
Ida B. Wells High School
A.A. - Business Administration
Merritt Peralta Community College