Safwan Rahman
Saugus,MA
Summary
Highly motivated chemical engineering student at the University of Massachusetts Amherst with a desire to pursue medical research.
Overview
1
1
year of professional experience
Work History
Return Processing Associate
Kohls Corp
Saugus, MA
02.2023 - 08.2023
- Enhanced customer satisfaction through timely and accurate processing of returns, exchanges, and refunds.
- Maintained a clean and organized workspace, enabling efficient handling of multiple returns simultaneously.
- Assisted in training new employees on return processing procedures, contributing to improved team productivity levels.
Retail Associate
The Children's Place
Saugus, MA
08.2022 - 08.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Education
Bachelor of Science - Chemical Engineering
The University of Massachusetts Amherst
Amherst, MA05.2027
High School Diploma -
Saugus High School
Saugus, MA06.2023
Skills
- Multitasking Abilities
- Conflict Resolution
- Inventory Management
- Teamwork and Collaboration
- Customer Support
- Java
Timeline
Return Processing Associate
Kohls Corp
02.2023 - 08.2023
Retail Associate
The Children's Place
08.2022 - 08.2023
Bachelor of Science - Chemical Engineering
The University of Massachusetts Amherst
High School Diploma -
Saugus High School