Sagar Bhattarai

Student

Troy,MI

Summary

Enthusiastic Information Technology Student eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel in the IT industry. Having excellent communication and good judgment. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Information Technology position in a progressive environment. Ready to help the team achieve company goals.

Work History

Information Technology Help Desk Support

Eastern Michigan University

Ypsilanti, Michigan

01.2022 - Current

Provide computer troubleshooting for students and faculty on campus
Performed remote access related to upgrades, software/hardware/networking issues
Evaluated and resolved technical problems for end-users to minimize downtime
Performed and recorded software and hardware updates for faculty
Patched software and installed new versions to eliminate security problems and protect data
Configured hardware, devices, and software to set up workstations for employees
Provided on-call support for critical issues related to errors
Installed, modified, and repaired software and hardware to resolve technical issues
Answer user inquiries regarding computer software or hardware operation to resolve problems.

Education

Bachelor of Science - Information Technology

Eastern Michigan University

Skills

Python, Java, C# Skillfulundefined

Projects

Created website as a part of the class project using HTML and CSS.
Collaborated as a team to plan, design, and develop a paper on “Improving cybersecurity awareness through community outreach.”
Research project on Impacts of social networking sites on society in the United States and China as a part of the class project.
Working with the client about Sensor Encryption Latency in an autonomous vehicle to access real-time operation about change in latency.
Group Project on Switching configurations between subnet, router, and PC.

Timeline

Information Technology Help Desk Support

Eastern Michigan University

01.2022 - Current

Bachelor of Science - Information Technology

Eastern Michigan University

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