Sagar Rupchandani
Old Airport,Doha, Qatar.
Summary
To pursue a position as a Hotelier in the area of Hotel, Restaurant, & Catering. To create a impression in the industry and society at large by contributing towards merging business by being a part of a team of professionals in a quality environment, overseeing implementation of processes in a constantly moving business focus to delight customers by providing value added services.
Overview
12
12
years of professional experience
Work History
General Manager
Kailash Parbat Restaurant WLL
12.2021 - Current
- Managing the Operations for 4 Restaurants & 3 Food Court Outlets.
- Conducting regular Inspections and overview the functioning of the restaurants.
- Developing 2 new restaurant profiles as well as including management of the new outlet and staff training.
- Improvising business with digital and social media marketing.
- Managed a food truck in FIFA 2022 Fan Zone.
- Managed budget implementations, employee evaluations, and contract details.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed 6 food court outlets in FIFA 2022 Industrial Area Fan Zone.
Service - Manager
Kailash Parbat Restaurant WLL
12.2018 - 12.2021
- Managed multiple teams, Handled any inter-staff problems and communicating with people from different nationalities.
- Conducted interviews of new personnel & implemented new procedures for their training to maximize output and performance.
- Established strong relationships with key industry players for business growth and expansion.
- Drew a Budget to keep expenses in account.
- Met with customers to discuss service needs and offer available solutions.
- Negotiated with vendors to secure best prices for produce and grocery supplies.
- Implemented strategies to increase customer service satisfaction ratings.
Operations Manager
Kailash Parbat Cuisines & Banquets Pvt Ltd
03.2015 - 11.2018
- Lead a team of 79 staff members & 2 training manager.
- Responsible for day to day management of 2 restaurants and 3 food court outlet in Chennai.
- Ensured proper training of staff members and resolved issues efficiently.
- Managed all maintenance and house keeping services issues in multiple outlets.
- Improved response time to Profit & Loss statements increasing efficiency.
- Developed and Maintained good relations with suppliers & vendors.
Area manager
K.P. International
10.2013 - 02.2015
- Responsible for day to day management of restaurants and food court outlets in mumbai.
- Monitor all profit and loss accounts.
- Daily follow up with unit manager.
- Improve business with digital and social media marketing.
- Assisted in recruiting, hiring and training of team members.
- Arrange surprise visit to cross check service standards, hygiene & food quality.
- Trained and guided team members to maintain high productivity and performance metrics.
Unit Supervisor
K.P. International
06.2012 - 09.2013
- Responsible for day to day counter sale of domestic airport outlet in Mumbai.
- Monitor all day sale.
- Daily quality check & sale target.
- Generate maximum revenue by pushing sale incentives and appreciation.
- Store management & purchase management.
Education
Bachelors of Engineering - Electronic & Telecommunication
Thadomal Shahani Engineering College
05.2012
Diploma - Electronic & Telecommunication
Shivajirao S. Jondhale College Of Engineering
05.2009
Secondary School Certificate -
New English High School
04.2006
Skills
Operations Management
Material Sourcing
Strategic Planning
Quality Assurance
Budget Management
Vendor Relationship Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
General Manager
Kailash Parbat Restaurant WLL
12.2021 - Current
Service - Manager
Kailash Parbat Restaurant WLL
12.2018 - 12.2021
Operations Manager
Kailash Parbat Cuisines & Banquets Pvt Ltd
03.2015 - 11.2018
Area manager
K.P. International
10.2013 - 02.2015
Unit Supervisor
K.P. International
06.2012 - 09.2013
Bachelors of Engineering - Electronic & Telecommunication
Thadomal Shahani Engineering College
Diploma - Electronic & Telecommunication
Shivajirao S. Jondhale College Of Engineering
Secondary School Certificate -
New English High School
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