Sagar Rupchandani
Old Airport
Summary
To pursue a position as a Hotelier in the area of Hotel, Restaurant, & Catering. To create a impression in the industry and society at large by contributing towards merging business by being a part of a team of professionals in a quality environment, overseeing implementation of processes in a constantly moving business focus to delight customers by providing value added services.
Overview
13
13
years of professional experience
Work History
General Manager
Kailash Parbat Restaurant WLL
12.2021 - Current
- Managing the Operations for 1 Restaurants & 2 Food Court Outlets.
- Formulated policies and procedures to streamline operations.
- Conducting regular Inspections and overview the functioning of the restaurants.
- Developing 2 new restaurant profiles as well as including management of the new outlet and staff training.
- Improvising business with digital and social media marketing.
- Managed a food truck in FIFA 2022 Fan Zone.
- Managed budget implementations, employee evaluations, and contract details.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed 6 food court outlets in FIFA 2022 Industrial Area Fan Zone.
- Reported issues to higher management with great detail.
Service - Manager
Kailash Parbat Restaurant WLL
12.2018 - 12.2021
- Managed multiple teams, Handled any inter-staff problems and communicating with people from different nationalities.
- Conducted interviews of new personnel & implemented new procedures for their training to maximize output and performance.
- Established strong relationships with key industry players for business growth and expansion.
- Drew a Budget to keep expenses in account.
- Met with customers to discuss service needs and offer available solutions.
- Negotiated with vendors to secure best prices for produce and grocery supplies.
- Implemented strategies to increase customer service satisfaction ratings.
Operations Manager
Kailash Parbat Cuisines & Banquets Pvt Ltd
03.2015 - 11.2018
- Lead a team of 79 staff members & 2 training manager.
- Responsible for day to day management of 2 restaurants and 3 food court outlet in Chennai.
- Ensured proper training of staff members and resolved issues efficiently.
- Managed all maintenance and house keeping services issues in multiple outlets.
- Improved response time to Profit & Loss statements increasing efficiency.
- Developed and Maintained good relations with suppliers & vendors.
Area manager
K.P. International
10.2013 - 02.2015
- Responsible for day to day management of restaurants and food court outlets in mumbai.
- Monitor all profit and loss accounts.
- Daily follow up with unit manager.
- Improve business with digital and social media marketing.
- Assisted in recruiting, hiring and training of team members.
- Arrange surprise visit to cross check service standards, hygiene & food quality.
- Trained and guided team members to maintain high productivity and performance metrics.
Unit Supervisor
K.P. International
06.2012 - 09.2013
- Responsible for day to day counter sale of domestic airport outlet in Mumbai.
- Monitor all day sale.
- Daily quality check & sale target.
- Generate maximum revenue by pushing sale incentives and appreciation.
- Store management & purchase management.
Education
Bachelors of Engineering - Electronic & Telecommunication
Thadomal Shahani Engineering College
05.2012
Diploma - Electronic & Telecommunication
Shivajirao S. Jondhale College Of Engineering
05.2009
Secondary School Certificate -
New English High School
04.2006
Skills
- Operations Management
- Material Sourcing
- Strategic Planning
- Quality Assurance
- Budget Management
- Vendor Relationship Management
Languages
English
Full Professional
Hindi
Full Professional
Contact
Old Airport, Doha, Qatar. 30237.
Timeline
General Manager
Kailash Parbat Restaurant WLL
12.2021 - Current
Service - Manager
Kailash Parbat Restaurant WLL
12.2018 - 12.2021
Operations Manager
Kailash Parbat Cuisines & Banquets Pvt Ltd
03.2015 - 11.2018
Area manager
K.P. International
10.2013 - 02.2015
Unit Supervisor
K.P. International
06.2012 - 09.2013
Diploma - Electronic & Telecommunication
Shivajirao S. Jondhale College Of Engineering
Secondary School Certificate -
New English High School
Bachelors of Engineering - Electronic & Telecommunication
Thadomal Shahani Engineering College
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