Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sage Bettis

Saint Albans

Summary

Professional with strong background in enhancing guest experiences and delivering high-quality service. Skilled in customer interaction, problem-solving, and maintaining welcoming environment. Effective team player who adapts to changing needs and focuses on achieving results. Known for reliability, strong communication skills, and ability to handle diverse customer needs.

Offering customer-focused approach with genuine interest in enhancing guest satisfaction. Brings ability to quickly learn and adapt to new environments while effectively handling guest inquiries and concerns. Ready to use and develop communication and problem-solving skills in customer service specialist role.

Overview

7
7
years of professional experience

Work History

Guest Experience Representative

Petco
12.2018 - 05.2019
  • Trained new Guest Experience Representatives to uphold company standards in customer service excellence.
  • Developed strong working relationships with colleagues across departments for seamless communication and problem resolution.
  • Enhanced guest satisfaction by promptly addressing concerns and providing tailored solutions.
  • Delivered exceptional customer service by anticipating guests'' needs and proactively offering assistance
  • demonstrated time management skills
  • remained calm and collected in a fast-paced sometimes high-stress environment

Apprentice Dog Trainer

Petco
02.2017 - 04.2017
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned wide range of simple and complex techniques from on-the-job training.

Pet Sitter

Multiple Families
06.2012 - 06.2013
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.

Education

High School Diploma -

Missisquoi Valley Union
Swanton, VT
06-2012

Skills

  • Strong empathy
  • Exceptional communication
  • Guest relations
  • Customer service
  • Verbal and written communication
  • Detail-oriented
  • Issue resolution
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking

Timeline

Guest Experience Representative

Petco
12.2018 - 05.2019

Apprentice Dog Trainer

Petco
02.2017 - 04.2017

Pet Sitter

Multiple Families
06.2012 - 06.2013

High School Diploma -

Missisquoi Valley Union
Sage Bettis