Adaptable and solution-focused, bringing solid foundation in engineering principles and technical aptitude. Possesses readiness to acquire and apply knowledge in medical devices, with a patient-driven innovative outlook.
Overview
2
2
years of professional experience
Work History
Field Service Engineer
Sysmex America, Inc.
06.2023 - Current
Performs onsite installation, modification and maintenance of diagnostic medical equipment.
Examines faulty equipment, interprets reports and analyzes customer complaints to diagnose equipment malfunction.
Disassembles and reassembles complex machinery to repair or replace worn or malfunctioning components.
Enhances customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Builds and maintains customer relationships to foster a minimally stressful experience.
Quickly advanced through training of instrument lines
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