Sage Dingler
Nocona General Hospital
Nocona,TX
1
Certification
7
years of professional experience
Dedicated professional with experience in high-volume dining and healthcare. Expertise in cash handling, staff training, and enhancing guest satisfaction. Focused on improving service quality and operational efficiency while fostering collaborative environments.
Work History
Server
3 Years 10 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on restaurant policies, menu items, and service standards.
- Followed TABC laws and rules professionally, calmly, and efficiently.
Phlebotomist
4 Years 9 Months- Collected blood samples using proper techniques to ensure patient safety and comfort.
- Processed and labeled specimens accurately for laboratory analysis in compliance with protocols.
- Assisted in training new staff on best practices in blood collection and handling procedures.
- Maintained inventory of phlebotomy supplies, ensuring availability for daily operations.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Followed OSHA, infection control, and safety protocols.
- Handled difficult or anxious patients with patience, compassion, and professionalism.
Barista
1 Year 4 Months- Crafted high-quality beverages according to customer preferences and established standards.
- Trained new baristas in drink preparation and customer service techniques.
- Implemented streamlined processes to enhance workflow efficiency during peak hours.
- Managed daily inventory, ensuring optimal stock levels for efficient operations.
Waitress/ Bartender
1 Year- Managed bar operations, ensuring quality service and customer satisfaction.
- Developed and maintained drink menus to enhance guest experience.
- Trained new staff on bartending techniques and customer service protocols.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
Sales Associate
4 Months- Cultivated strong customer relationships through personalized service and product knowledge.
- Trained new sales associates on product features and customer engagement techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishments.
- Met monthly sales goals, and monthly quotas every month.
Lifeguard
2 Years 1 Month- Responded swiftly to emergencies, administering first aid and CPR when necessary.
- Monitored pool area to ensure safety and adherence to regulations.
- Conducted regular safety inspections of facilities and equipment for compliance.
- Educated patrons on water safety and proper swimming techniques during lessons.
- Improved team coordination with structured communication drills.
Contact Tracer
5 Months- Conducted thorough interviews to gather accurate contact information for COVID-19 exposure tracking.
- Collaborated with public health officials to develop effective communication strategies for community outreach.
- Maintained detailed case documentation in compliance with health department protocols and data privacy regulations.
- Assisted in drive-thru vaccine clinics and injected COVID-19 vaccinations.
Education
High School Diploma
- National Honor Society
- A B Honor Roll all 4 years
- Recipient of scholarship from the A+ Program
Associate of Applied Science - Pre Nursing
- National Technical Society
Skills
Exceptional customer service
Guest engagement
Client relations
Cash handling
Menu knowledge
Safe food handling
Personal grooming
Strong work ethic
Certification
- Certified Phlebotomist, Nocona General Hospital - 2022- Currently
- CPR Certified
- Certified Nurses Aide
- TABC Certified
Timeline
Barista
217 Coffee
06.2024 - 10.2025Read More
Server
Primecut Steakhouse
12.2022 - CurrentRead More
Waitress/ Bartender
902 Bar and Grill
03.2022 - 03.2023Read More
Phlebotomist
Nocona General Hospital
01.2022 - CurrentRead More
Sales Associate
Helzberg Diamonds
08.2021 - 12.2021Read More
Contact Tracer
Mcdonald County Health Department
12.2020 - 05.2021Read More
Lifeguard
Neosho Freeman YMCA
11.2019 - 12.2021Read More
Crowder College
Associate of Applied Science from Pre Nursing
Read More
McDonald County High School
High School Diploma
Read More