Sage Griffis
Marysville,WA
Overview
5
5
years of professional experience
Work History
Lead Bartender
Niles Peacock Kitchen And Bar
02.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Bartender
Etsi
04.2022 - 11.2023
- Strong communication skills with the ability to efficiently listen and retain and execute multiple orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Bartender
The Emporium
11.2021 - 08.2023
- Maintain a positive working relationship with staff and management.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Floor Captain
Dock and Drink at Hyatt Regency
06.2021 - 08.2021
- Lead in closing duties which included cleaning, restocking and placing supply orders.
- Improved customer satisfaction by efficiently managing the dining floor and addressing guest concerns promptly.
- Enhanced team performance through effective communication and leadership, ensuring smooth operations during peak hours.
- Trained new employees on restaurant policies, menu items, and service standards, leading to increased staff competency.
- Managed reservations and coordinated seating arrangements for optimal guest experience and maximum occupancy utilization.
Sales Associate
Orangetheory Fitness
04.2021 - 08.2021
- Conducted telephone inquiries while staying task oriented.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Barista
Bigfoot Java
02.2019 - 06.2021
- Accurately handled cash transactions and balanced the cash register at the end of each shift.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
B.S Biology, Basic Medical Sciences - Liberal Arts And Sciences
Washington State University
Pullman12.2023
Skills
- Microsoft Word and PowerPoint
- Excel
- Inventory Control
- Superior customer service
- Sales expertise
- Relationship Building
- Analytical Thinking
- Teamwork and Professionalism
- Organizational Skills
- Problem-solving aptitude
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Lead Bartender
Niles Peacock Kitchen And Bar
02.2024 - Current
Bartender
Etsi
04.2022 - 11.2023
Lead Bartender
The Emporium
11.2021 - 08.2023
Floor Captain
Dock and Drink at Hyatt Regency
06.2021 - 08.2021
Sales Associate
Orangetheory Fitness
04.2021 - 08.2021
Barista
Bigfoot Java
02.2019 - 06.2021
B.S Biology, Basic Medical Sciences - Liberal Arts And Sciences
Washington State University