Sage Haines
Auburn,NY
Summary
Organized and dependable Criminology student minoring in Anthropology and Forensic Psychology successful at managing multiple priorities with a driven attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender
Dark Horse Tavern
05.2023 - Current
- Served high customer volumes of up to 350 guests during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Hostess & Event Personnel
Springside Inn
05.2019 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
- Oversaw setup and breakdown of wedding/event decorations and supplies.
Kennel Attendant
Golden Girls Kennel
10.2017 - 04.2018
- Monitored and maintained food and water for up to 30 boarded animals at once according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Bachelor of Arts - Criminology
SUNY College At Cortland
Cortland, NY05.2024
High School Diploma -
Auburn High School
Auburn, NY06.2020
Skills
- Basic Accounting
- Time Management
- Leadership
- Guest Engagement
- Guest Complaint Resolution
- Event Planning
- Customer Service
- Payment Processing
Timeline
Bartender
Dark Horse Tavern
05.2023 - Current
Hostess & Event Personnel
Springside Inn
05.2019 - Current
Kennel Attendant
Golden Girls Kennel
10.2017 - 04.2018
Bachelor of Arts - Criminology
SUNY College At Cortland
High School Diploma -
Auburn High School
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