Sage McMahon
Saint Augustine
Summary
Dynamic server with a strong focus on exceptional customer service and guest engagement. Proven ability to manage high-volume dining experiences while maintaining a professional appearance and ensuring guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Cap's on the Water
Saint Augustine, FL
04.2025 - Current
- Delivered exceptional customer service in a high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Managed table settings and maintained cleanliness throughout the dining area.
- Assisted guests with menu selections, accommodating dietary restrictions effectively.
Head Hostess
Cap's on the Water
Saint Augustine, FL
04.2021 - 04.2025
- Managed guest seating and flow to optimize restaurant efficiency.
- Trained and mentored new host staff, enhancing team performance.
- Coordinated reservations and special requests, ensuring guest satisfaction.
- Implemented process improvements that streamlined front-of-house operations.
Education
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Menu memorization
- High volume dining
- Team collaboration
Timeline
Server
Cap's on the Water
04.2025 - Current
Head Hostess
Cap's on the Water
04.2021 - 04.2025
Bachelor of Arts - Psychology
University of North Florida