Summary
Overview
Work History
Education
Skills
Timeline
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Sage Suchalla

Ironwood,MI

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

6
6
years of professional experience

Work History

Waitress Supervisor

Don And GG's
10.2023 - Current
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Daycare Worker

All Saints Cathic Daycare
03.2023 - 10.2023
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Bartender

Black River Pub
10.2022 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Barista

Copper Cup
01.2020 - 10.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Kitchen Hand

Brewstrers Bar And Gril
01.2018 - 12.2019
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.

Education

Associate of Business Administration - Business ; Criminal Justice

Gogebic Community College
Ironwood, MI
05.2025

High School Diploma -

ADJ Johnson
Bessemer, MI
06.2023

Skills

  • Task Delegation
  • Complaint Handling
  • Customer Service
  • Relationship Building
  • Conflict Resolution
  • Team Management
  • POS system operations
  • Upselling techniques
  • Cleaning and sanitizing
  • Infant Care
  • Patience and Empathy
  • Health and Safety Regulations
  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties

Timeline

Waitress Supervisor

Don And GG's
10.2023 - Current

Daycare Worker

All Saints Cathic Daycare
03.2023 - 10.2023

Bartender

Black River Pub
10.2022 - 09.2023

Barista

Copper Cup
01.2020 - 10.2022

Kitchen Hand

Brewstrers Bar And Gril
01.2018 - 12.2019

Associate of Business Administration - Business ; Criminal Justice

Gogebic Community College

High School Diploma -

ADJ Johnson

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Sage Suchalla