Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Sage Trowbridge

Sage Trowbridge

Reno,NV

Summary

Proven multitasker and problem-solver, I excelled at Mark Twain Saloon and Casino by enhancing customer satisfaction and increasing repeat business. My expertise in escrow processes at First American Title Insurance Co, combined with a strong foundation in customer service and attention to detail, drove efficiency and minimized post-closing issues, showcasing my reliability and comprehensive skill set.

Overview

7
7
years of professional experience

Work History

Bartender

Mark Twain Saloon and Casino
12.2022 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Escrow Closer

First American Title Insurance Co
10.2020 - 09.2022
  • Ensured compliance with industry regulations by staying current on changes in laws and best practices related to escrow closings.
  • Organized multiple simultaneous transactions with minimal errors, leading to increased productivity and efficiency within the team.
  • Minimized post-closing issues by addressing any concerns raised during the escrow process promptly and professionally.
  • Researched titles and managed clearing process.
  • Marketed business to increase workload and revenue.
  • Educated first-time buyers on the escrow process, easing their concerns and simplifying complex concepts for better understanding.
  • Resolved title issues prior to closing, collaborating with title officers to ensure clear property ownership transfers.
  • Maintained strict confidentiality of sensitive client data while handling a high volume of files and transactions.
  • Coordinated and distributed disclosures, schedules, and other closing documents.
  • Prepared accurate settlement statements reflecting the financial details of each transaction for final approval by all parties involved.

Escrow Assistant

Glen Oaks Escrow
06.2017 - 08.2020
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Maintained organized files for easy access, increasing team efficiency during transaction reviews.

Education

High School Diploma -

Crescenta Valley High School
La Crescenta, CA
06.2017

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Outgoing Personality
  • Patience and Tolerance
  • Accuracy and Precision
  • Attention to Detail
  • Time Management
  • Problem-solving abilities

Timeline

Bartender

Mark Twain Saloon and Casino
12.2022 - 04.2024

Escrow Closer

First American Title Insurance Co
10.2020 - 09.2022

Escrow Assistant

Glen Oaks Escrow
06.2017 - 08.2020

High School Diploma -

Crescenta Valley High School

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Sage Trowbridge