Sahar Aloudi
Chandler,AZ
Summary
Experienced Front Desk Coordinator, skilled in file organization and interpersonal skills, significantly enhanced customer satisfaction. Excelled at maintaining a welcoming environment and expediting problem resolution, demonstrating exceptional Microsoft Office expertise and communication abilities. Achievements include streamlining appointment scheduling, underscoring a commitment to efficiency and client relations.
Overview
3
3
years of professional experience
Work History
Receptionist Coordinator
Front Desk Office
Gilbert, AZ
11.2021 - Current
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Scheduled, coordinated and confirmed appointment and meeting.
- Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
- Improved client relations with exceptional communication skills, providing information on services as needed.
- Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
- Taking patients vital signs and verifying insurance information.
Education
Bachelor of Science - Health Care Coordination
Arizona State University
Phoenix12.2021
Skills
- File Organization
- Scheduling appointments
- Reception Area Maintenance
- Document Management
- Problem-solving abilities
- Interpersonal Skills
- Staff Training
- Microsoft Office skills
- Phone and Email Etiquette
Languages
Arabic
Native or Bilingual
English
Full Professional
Interests
- Meditation
- Cooking
- Travelling
- Learning languages
Timeline
Receptionist Coordinator
Front Desk Office
11.2021 - Current
Bachelor of Science - Health Care Coordination
Arizona State University