Sahara Al-bidery
New Haven,KY
Summary
Proven expertise in medical office administration and patient scheduling, honed at CHI Saint Joseph Hospital, elevates patient care and operational efficiency. Demonstrates exceptional telephone etiquette and records maintenance skills, alongside a compassionate approach to customer service, significantly enhancing patient satisfaction and workflow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
CHI Saint Joseph Hospital
Bardstown, Kentucky
08.2024 - Current
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Processed patient payments and scanned identification and insurance cards.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
CNA
CHI Saint Joseph Hospital
Bardstown, Kentucky
04.2023 - 08.2024
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Personal Babysitter
Family Friends And Neighbors
Elizabethtown, KY
06.2016 - 02.2024
- Maintained a safe and healthy environment for the children by following all safety procedures.
- Provided direct-care services for children of varying ages.
- Encouraged good behavior through rewards systems established by the parents.
- Organized creative activities to develop children's physical, emotional and social growth.
- Engaged with the children in creative play, music, singing, art projects.
- Engaged with children on individual basis to build positive, trusting relationships.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Updated parents on children's progress and routines to support stable and structured environment.
- Assisted with potty training when applicable.
- Helped complete homework, school projects and chores.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Ensured physical and social well-being of each child.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Provided safe transportation to and from activities and events.
- Performed light housekeeping duties such as laundry and tidying up play areas.
- Administered medication when necessary, per parents' instructions.
- Supervised outdoor playtime in parks or playgrounds.
- Traveled with family to help with vacation activities and childcare.
- Provided in-home care for children of varying ages, including infants.
Education
GED -
Nelson County High School
Bardstown, KYSkills
- Medical office administration
- Billing support
- Letter preparation
- Records maintenance
- Account management
- Paperwork coordination
- Payment collection
- Telephone etiquette
- Patient scheduling
- Co-payment collection
- Insurance verification
- Mail management
Affiliations
- Outside of work i love being outside in nature often hiking or camping.
- I love reading books of many genres, or listening to audiobooks.
Certification
- CNA
- CPR certified
Timeline
Medical Receptionist
CHI Saint Joseph Hospital
08.2024 - Current
CNA
CHI Saint Joseph Hospital
04.2023 - 08.2024
Personal Babysitter
Family Friends And Neighbors
06.2016 - 02.2024
GED -
Nelson County High School