I am hardworking leader with the ability to provide friendly customer service and great team building skills. Making me a goal oriented, customer focused, and very dependable individual that is willing to work any and all times that are needed. Excellent communication skills and I am more than capable of fulfilling any and all responsibilities that are given to me as well as overcoming any challenges that come my way. I am a very fast leaner and a great team player.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Negotiated and closed deals with minimal oversight.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Work with team to assemble, seal, and load packages into correct trucks. Read and understand labels for proper processing.
Follow safety rules at all times.
Life weigh up to 75 lbs.
Use scanners to track parcel information such as receipt or condition. Sort items according to the destination.
Ability to work with hand tools and loading equipment.
Work efficiently to meet client and company expectations
Used scanners to track parcel information such as condition or receipt.
Ensured packages were sealed properly.
Responsible for performing a variety of sale function. Arrange, organize, and display merchandise.
Processes sales transactions, returns, and make sure all documents is accurate and complete.
Serves customers in a professional, courteous, and timely manner.
Performs administrative functions including tracking, ordering, and managing inventory, ensuring store security.
Processed shipments and maintained organized stock shelves.
Developed empathetic client relationships and earned reputation for exceeding sales goals.
Offered exceptional customer service to differentiate and promote the company brand. Educated customers on product and service offerings.
Kept the showroom clean and maintained neat, orderly product displays.
Prevented store losses by utilizing awareness, attention to detail and integrity.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Provide customers with friendly service building relations with customers making their experience good, informing them on rewards and ways to get money back by signing up with store credit card.
Provide information about products and services, take payments, respond to customers complaints, and process returns.
Help generate sales leads, sometimes making outbound calls in addition to answering inbound ones.
Listen and respond to customers' needs and concerns.
Refer customers to supervisors, managers, or others who can help Assist with placement of orders, refunds, or exchanges.
Inform customer of deals and promotions.
Sell products and services.
Adjusting prices either mark up or dow
Exchanged returned merchandise for customers quickly and efficiently.
Achieved high sales percentage with consultative, value-focused customer service approach.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Processed all sales transactions accurately and in a timely fashion.
Created new processes and systems for increasing customer service satisfaction. Educated customers on product and service offerings.
Worked as team member, performing cashier duties, product assistance and cleaning.
Encourages team members to put forth their very best efforts by making them feel comfortable, confident and appreciates as well as directing them in a friendly and supportive manner.
In charge of stocking supplies to ensure that the store is always appealing to the customer's eye and offering all products that can be purchased by customers.
Inspect incoming packages that contain perishable items for damage and/ or if it is not in the correct temperature condition.
Helps customers make menu selections using superior product knowledge.
Compute sales prices, total purchases, receive and process cash or credit payments. Train and guide team members to meet the expectations for quality customer service. Opens and closes the store and insures that all food, equipment and products are prepared for a successful day and properly stored at the end of the night in preparation for the next business day.
Report areas of improvement and work with Manager/ Owner to resolve site concerns. Informed customers about sales and promotions in a friendly and engaging manner.
Mentored team members on techniques necessary to complete job tasks.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Achieved high sales percentage with consultative, value-focused customer service approach.
Attended 2 team meetings each month to voice concerns and offer constructive feedback to others.
Organized the store by returning all merchandise to its proper place.
Maintained visually appealing and effective displays for the entire store.
Communication, Email, Microsoft Office, Inventory, Spreadsheets, PowerPoint, Microsoft Access, QuickBooks, Web and Social, Graphic and Writing, Sales technique, Cash handling, Payment processing Social media
Instagram,Twitter, Facebook