Sahara Velez
Dover,FL
Summary
Hardworking and passionate esthetician with strong organizational skills eager to secure entry-level esthetic position. Ready to help team achieve company goals. Advanced training in microdermabrasion, chemical peels, nano-infusion, waxing, lashing and facials. Desiring a role in a day or medical spa.
Overview
2
2
years of professional experience
Work History
Esthetician
Dolly Monroe Beauty Academy
2023.10 - Current
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Recommended retail products for at-home use.
Telemarketer
Signature Smiles Dental
2023.06 - 2023.10
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
- Built rapport with customers to foster long-term relationships and ensure repeat business.
- Collaborated with other team members to achieve monthly sales targets consistently.
- Built relationships with customers using strong persuasion and active listening skills.
- Asked pertinent questions to understand customer requirements.
- Followed up with customers to solicit further sales.
- Qualified leads and set up customer appointments for outside sales team.
- Set up appointments with interested customers according to schedule availability.
Youth Development Professional
Boys & Girls Club Northeast Ohio
2021.09 - 2023.06
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
- Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
- Improved communication skills among participants by facilitating group activities and fostering open dialogue.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Education
Esthetician License - Skin Care Specialist
Dolly Monroe Beauty Academy
Tampa, FL04.2024
High School Diploma -
Lorain High School
Lorain, OH05.2021
Skills
- Customer Service
- Product Knowledge
- Positive Attitude
- Organizational Skills
- Nano Needling
- Advanced Facials Specialist
- Spa Retail Sales
- Social Media Marketing
- Guest Services Expertise
- Client Intakes
- Microdermabrasion expertise
- Waxing
- Eyebrow shaping and tinting
- Dermaplaning proficiency
Timeline
Esthetician
Dolly Monroe Beauty Academy
2023.10 - Current
Telemarketer
Signature Smiles Dental
2023.06 - 2023.10
Youth Development Professional
Boys & Girls Club Northeast Ohio
2021.09 - 2023.06
Esthetician License - Skin Care Specialist
Dolly Monroe Beauty Academy
High School Diploma -
Lorain High School
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