Sahiana Acosta
The Bronx
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Adept at working with homeless, runaway and delinquent youth. Experienced in Mental, Dental, and Health Facilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Care Worker Rising Ground
Lisa Quinones
04.2023 - Current
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Completed clear and concise documentation of youth behavior and actions.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
Dental Office Receptionist
Manana Kagan
09.2021 - 03.2023
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Obtained payments from patients and scanned identification and insurance cards.
Cull & Pistol Restaurant
Adam Cavitch
07.2019 - 03.2020
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Comprehensive Model School Project
The Bronx, NYSkills
- Critical Thinking and Problem Solving
- Emotional Support
- Safety Requirements
- Data reporting
- Restraint Techniques
Certification
- First Aid/CPR Certified
- Over 10+ Certifications for Various Things Such as Behavorial Management, Mandated Reporting, Medical Administration Certificate and much more.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Youth Care Worker Rising Ground
Lisa Quinones
04.2023 - Current
Dental Office Receptionist
Manana Kagan
09.2021 - 03.2023
Cull & Pistol Restaurant
Adam Cavitch
07.2019 - 03.2020
High School Diploma -
Comprehensive Model School Project
- First Aid/CPR Certified
- Over 10+ Certifications for Various Things Such as Behavorial Management, Mandated Reporting, Medical Administration Certificate and much more.
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