Sahil Singh
Oakley,CA
Summary
Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Cashier Manager
Gas n save
Oakley, CA
04.2022 - Current
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Conducted regular audits of register transactions to ensure accuracy of amounts recorded.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Dispatch Assistant
ASC Transport Inc.
Fresno, CA
12.2021 - 02.2022
- Reported delays, accidents or other traffic and transportation situations.
- Answered customer requests with information about product availability, shipping information and status updates.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Identified locations and needs of callers to accurately send assistance.
- Recorded and maintained files or records of customer requests, work or services performed.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
Education
BSC Acc And Finance - Accounting And Finance
BPP University
Shepherd's Bush,london05-2022
Skills
- Issue Resolution
- Till Counting
- Schedule Maintenance
- Attention to Detail
Languages
English
Full Professional
Punjabi
Native/ Bilingual
hindi
Professional
urdu
Professional
References
References available upon request.
Timeline
Cashier Manager
Gas n save
04.2022 - Current
Dispatch Assistant
ASC Transport Inc.
12.2021 - 02.2022
BSC Acc And Finance - Accounting And Finance
BPP University
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