Sahira Alvarez
Roselle Park,NJ
Summary
To secure a position in Loss Prevention where I can assist with warehouse security logistics and gain experience in various operational aspects.
Overview
21
21
years of professional experience
Work History
ICQA Associate
Amazon
Edison, NJ
03.2022 - Current
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Entered information into system to update status reports.
- Performed scheduled inventory counts and supply audits.
Outbound Warehouse Associate
Amazon
Edison, NJ
11.2020 - 02.2022
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Monitored product quality, reporting problems to mitigate safety issues and improve processes.
Bridal Production Accessories assistant
Homa Bridal
Millburn
10.2012 - 10.2019
- Constructed and styled high end garments by hand and sewing machines
- Altered pieces to fit individual customer’s needs and repaired defective accessories garments
- Followed specific samples and designs traced by patterns
- Provided superb customer service/consultancy-helping brides find their dream gown and attire
- Handled stock management, inventory and inspected incoming bridal outfits.
Cashier
Kim’s cleaners
Irvington
05.2006 - 07.2012
- Provide outstanding service in answering questions regarding the cleaner and community
- Ensured superior customer experience by addressing customer’s concerns
- Processed payments managed and ordered supplies and performed all-time exceptional customer service
- Compile and check daily journals, customer accounts, receipts
- Answering and directing phone calls accordingly, and handling customer’s concerns
- Assisting other staff as needed.
Dry cleaner/Customer Service
Song’s Cleaners
Union
09.2003 - 04.2006
- Receiving soiled/stained clothes, linen from the customer, charging appropriately
- Categorizing the received clothes based upon the type and standard of the fabric
- Pouring them into the respective processing tanks
- Drying the clothes using hot air vessel or other techniques
- Reviewing the stains on the clothes and cleaning it by applying appropriate chemicals
- Performing wet wash of certain clothes as per necessities
- Drying and ironing the processed clothes
- Handling out the clothes to customers by conforming to the return receipts.
Education
Skills
- Bi-lingual in English and Spanish
- Public Relations
- Multi tasked in a fast-paced setting
- Administrative support
- Strong communication skills
- Multi-line phone proficiency
- People-oriented
- Adaptability and ability to work under pressure
- Problem analysis and problem solving
- Microsoft Office
- Data Management
- Inventory Reconciliation
- Equipment Operation
- Cycle counting
- Warehouse Organization
- Discrepancy Resolution
- MS Office
- Forklift Operation
- Teamwork and Collaboration
Cellular
(862) 307-5749
References
References: Jon Hahn - jonahahn@amazon.com Loss Prevention Specialist
Timeline
ICQA Associate
Amazon
03.2022 - Current
Outbound Warehouse Associate
Amazon
11.2020 - 02.2022
Bridal Production Accessories assistant
Homa Bridal
10.2012 - 10.2019
Cashier
Kim’s cleaners
05.2006 - 07.2012
Dry cleaner/Customer Service
Song’s Cleaners
09.2003 - 04.2006