SAHIRA COLLADO

• Oversee and maintain comprehensive Excel spreadsheets for each broadcast market, ensuring accuracy and timely balance of financial activities.
• Download and process daily deposit files from the bank system for accurate posting and application.
• Investigate and resolve payment inquiries from internal departments and external customers, providing expert assistance in payment reconciliations.
• Reconcile daily work batches, balance receipts, and ensure precision in cash applications.
• Collaborate with team members to manage high-volume workloads, meeting collective performance goals.
• Processed cash applications efficiently, ensuring timely posting to customer accounts.
• Reconciled daily cash transactions, maintaining accuracy in financial records.
• Collaborated with cross-functional teams to resolve discrepancies and improve workflows.
• Led initiatives to streamline cash application processes, enhancing overall operational efficiency.

• Prepared individual federal and state income tax returns.
• Reviewed client tax documents, including W-2s, 1099s, and supporting schedules.
• Verified accuracy and completeness of financial information before filing.
• Assisted clients with tax-related questions and filing requirements.
• Maintained confidentiality of sensitive financial and personal information.
• Ensured compliance with IRS regulations and tax preparation standards.

• Prepared accurate and compliant tax returns for individuals, ensuring proper deductions and credits.
• Delivered personalized tax guidance to clients, enhancing understanding of tax responsibilities and opportunities.
• Prepared and reviewed individual tax returns for accuracy and compliance with federal regulations.
• Educated clients on tax filing processes, eligibility for credits, and deductions to maximize returns.
• Analyzed complex tax situations to provide tailored solutions for diverse client needs.

• Delivered outstanding customer service by accurately processing deposits, check cashing, and savings withdrawals.
• Maintained daily cash drawer balance while adhering to strict compliance and security policies.
• Conducted need-based sales interviews and comprehensive financial reviews to recommend tailored banking solutions.
• Ensured branch compliance with banking policies, procedures, and regulatory standards.
• Performed data entry, payment collections, scanning, and filing to support branch operations.
• Provided responsive phone support, enhancing customer satisfaction and operational efficiency.
• Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
• Assisted customers in navigating online banking systems, enhancing user experience and satisfaction.

• Logged, tracked, and processed tax filings with meticulous attention to detail.
• Maintained and updated accounting records, databases, and financial reports.
• Verified accuracy of financial documents and utilized performance analysis tools to optimize reporting.
• Performed data entry, document filing, and backup processing to safeguard financial data integrity.
• Processed tax returns with high accuracy, ensuring compliance with federal and state regulations.
• Assisted clients in understanding tax obligations and available deductions to optimize financial outcomes.

• Cum Laude
• Dean’s list
• GPA: 3.87/4.0
• Dean's List
• Awarded Academic Badges

GPA: 3.5/4.0