Sahmirah Walker
Charlotte,NC
Summary
Reliable Medical Support professional with many years of experience in healthcare office environments. Expertly assists with office operations and physician support by gathering patient information. Hardworking and passionate job seeker with strong organizational skills, eager to secure experienced and/or entry-level positions. Ready to help team achieve company goals and maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality and efficiency.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Go-Health Urgent Care
11.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Performed POC testing : UA, Covid, Flu, Strep, STD, pregnancy, RSV, Mono
Surgical Tech/ Clinical Assistant
Piedmont Plastic Surgery And Dermatology
03.2023 - 08.2023
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
- Assisted in in-office excision/MOHS procedures
- Conducted patient pre-op, post-op, and f/u appointments
Medical Assistant
OrthoCarolina
10.2022 - 02.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Office Intern/ CNA Volunteer
Karolina's Homecare
08.2021 - 12.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Sorted, organized, and maintained files.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Phlebotomist
Talecris Plasma Resources
03.2021 - 07.2021
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
NCCT Certification Program -
Medcerts
Online12.2023
Certification -
Serenity Nurse Aide Academy
07.2021
High School Diploma -
Zebulon B. Vance Hugh School
Charlotte,NC06.2019
Skills
- Microsoft efficient
- HIPAA Compliance
- Direct Patient Care
- Customer Service
- Medical terminology knowledge
- Time Management
- Data Entry
- Administrative Support
- Operating Room Safety
- Instrument Knowledge
- Team Communication
Timeline
Medical Assistant
Go-Health Urgent Care
11.2023 - Current
Surgical Tech/ Clinical Assistant
Piedmont Plastic Surgery And Dermatology
03.2023 - 08.2023
Medical Assistant
OrthoCarolina
10.2022 - 02.2023
Office Intern/ CNA Volunteer
Karolina's Homecare
08.2021 - 12.2021
Phlebotomist
Talecris Plasma Resources
03.2021 - 07.2021
NCCT Certification Program -
Medcerts
Certification -
Serenity Nurse Aide Academy
High School Diploma -
Zebulon B. Vance Hugh School