Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sahnefah Mcintyre

Brookhaven,PA

Summary

Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.

Overview

12
12
years of professional experience

Work History

Personal Banker

WSFS Bank
09.2022 - Current
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.

Banker /Teller

PNC Bank
04.2021 - 08.2022
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Delivered exceptional service to customers in person or over telephone.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.

Shift Supervisor

Burlington Coat Factory
01.2015 - 01.2018
  • My duties were to courteously greet customers and efficiently process transactions within a busy, fast paced retail environment
  • Operate cash register, scanners and computers to itemize and total customers purchases
  • I also balanced drawers at the end of each shift.

Cashier/Shift Supervisor

Burger King
01.2012 - 01.2014
  • I developed strong multitasking skills in a fast paced environment while managing a constant flow of guests during lunch and dinner shifts
  • Serving guests with a focus on time and revenue management, while providing excellent customer experiences
  • Training new staff on restaurant processes and policies
  • Worked full time shifts while attending school

Education

Chester High School
01.2012

Skills

  • Retails Sales
  • Cash-handing/Accuracy
  • Credit card transactions
  • Loss prevention
  • Merchandising/stocking
  • Cash registers
  • Experienced Customer Service
  • Currency and Coin Counter
  • Excellent Communication Skills
  • Cash Vault Auditing
  • Loan Application Advisement
  • Business Development
  • Monthly Audits

Timeline

Personal Banker

WSFS Bank
09.2022 - Current

Banker /Teller

PNC Bank
04.2021 - 08.2022

Shift Supervisor

Burlington Coat Factory
01.2015 - 01.2018

Cashier/Shift Supervisor

Burger King
01.2012 - 01.2014

Chester High School

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Sahnefah Mcintyre