Sahyana Ruelas
Parachute,CO
Summary
Proven Server with a track record of enhancing customer satisfaction through exceptional service and hospitality expertise, notably at The Funky Bear LLC. Skilled in cash handling and maintaining composure under pressure, I excel in guest engagement and teamwork, significantly improving service efficiency and customer rapport without compromising quality.
Overview
8
8
years of professional experience
Work History
Server
The Funky Bear LLC
73 Sipprelle Parachute, CO 91635
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Housekeeping Aide
Snowflake Cleaning LLC
El Jebel, CO
01.2022 - 04.2024
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
Assistant Manager
Aspen Valley Feeders Inc.
El Jebel, CO
01.2017 - 05.2023
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Nursing
UNIDEP
Sonora, Mexico.Highschool Diploma -
Basalt High School
Basalt, CO05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
Timeline
Server
The Funky Bear LLC
05.2023 - Current
Housekeeping Aide
Snowflake Cleaning LLC
01.2022 - 04.2024
Assistant Manager
Aspen Valley Feeders Inc.
01.2017 - 05.2023
Nursing
UNIDEP
Highschool Diploma -
Basalt High School